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Ask Emma your question now.
Join the Ask Emma mailing list and receive our near-weekly series in your inbox.
Emma answers your questions about email marketing and life
in general.
Recent Q&A
in general.
Recent Q&A
Dear Emma,
One of my new year's resolutions is to create better email campaigns. I want them to be hot, Emma - good-looking, appealing, effective. Any tips for how I might go about this email-marketing makeover (without plastic surgery, goes without saying)?
Regards,
Watching My (Email) Figure in Los Angeles
One of my new year's resolutions is to create better email campaigns. I want them to be hot, Emma - good-looking, appealing, effective. Any tips for how I might go about this email-marketing makeover (without plastic surgery, goes without saying)?
Regards,
Watching My (Email) Figure in Los Angeles
Dear Watching,
Yours is a worthy new year's resolution, and we'll certainly do our best to help you follow through on it. After all, helping people create beautiful, enticing, and, as you shrewdly point out, effective campaigns is our recurring resolution as well. Except for 2003, when our resolution was to watch fewer Dolph Lundgren films - which isn't really all that difficult if you think about it.
So, without further ado, here are five quick tips for creating more attractive campaigns:
1. Choose a font style and stick with it.
An attractive campaign is one that's easy on the eyes. After all, if the eyes are comfortable and enjoying themselves, they're more likely to hang out and keep reading. Remember that too many fonts and colors, or too many 18-point over-the-top exclamations, can overwhelm those poor eyes and send them running for the hills. Start by choosing your font style. Are you a smooth Verdana person, or a straight-laced Arial type? Perhaps you're more of an old-school Times traditionalist, or maybe your sophisticated palate lends itself more to Trebuchet. Whatever your font, using it consistently - and choosing your bolds and colors wisely - will make eyeballs everywhere happy.
2. Use images to enhance your content.
A recent study by MarketingSherpa found that recipients read more of an email's text if it contains graphics near the top. (Incidentally, if you don't know the 'Sherpa, it's a fabulous resource, and we highly recommend subscribing to their EmailSherpa newsletter.) If you're using custom brand stationery and a stylish brand masthead, you've already got a leg up in this category. When adding other graphics, remember that bigger isn't always better. Instead, use images that work proportionally with your overall layout and enhance your content instead of creating visual clutter.
3. Use simple, bold headlines to make your point.
An appealing campaign also makes its appeal to readers early. Too many otherwise nice-looking campaigns bury the lead, to borrow a bit of newspaper terminology. Stylish, bold headlines can grab your readers' attention, help make your point, and add separation and structure to text-heavy campaigns like, er, this one. What can we say, dear people - we love words like we love a good bread pudding or red velvet cake. Or Dolph Lundgren.
4. Keep your content from being a chore.
How much content you include in a campaign depends in large part on what you have to say and how much your audience needs to see. But in general, remember that you have just a few seconds to convince a reader to, well, read. By presenting them with a newsletter that goes on for days, you're risking coming out on the wrong side of readers' mental math when they calculate how long it will take to get through it. Rather than getting them now, you may be relegated to the dreaded "Library" or "Read Later" folders. You've already dropped this Ask Emma in there, haven't you. It's okay, really. We can handle it.
5. Make sure your subject line is beautiful, too.
Don't forget that the most important part of your email may just be the five to ten words that introduce it. After all, the relative appeal of your subject line can mean the difference between someone moving on or stopping to look, read, and respond. Experiment with different phrasing to see what works best for your audience, and read our previous Ask Emma on that very subject.
And remember that once you've created your html masterpiece, you'll want to spend a little time prettying up your text version, too. That's the version that automatically gets delivered to anyone who can't (or prefers not to) receive html. For more on prettying up your plain-text, go here.
-------------------------------------------------
Hope these ideas spark a few of your own, and if you've got your own thoughts on the topic, by all means send 'em our way.
Cheers,
Emma
*Oh, and remember to try the new editor currently in preview release. For details, go here.
Yours is a worthy new year's resolution, and we'll certainly do our best to help you follow through on it. After all, helping people create beautiful, enticing, and, as you shrewdly point out, effective campaigns is our recurring resolution as well. Except for 2003, when our resolution was to watch fewer Dolph Lundgren films - which isn't really all that difficult if you think about it.
So, without further ado, here are five quick tips for creating more attractive campaigns:
1. Choose a font style and stick with it.
An attractive campaign is one that's easy on the eyes. After all, if the eyes are comfortable and enjoying themselves, they're more likely to hang out and keep reading. Remember that too many fonts and colors, or too many 18-point over-the-top exclamations, can overwhelm those poor eyes and send them running for the hills. Start by choosing your font style. Are you a smooth Verdana person, or a straight-laced Arial type? Perhaps you're more of an old-school Times traditionalist, or maybe your sophisticated palate lends itself more to Trebuchet. Whatever your font, using it consistently - and choosing your bolds and colors wisely - will make eyeballs everywhere happy.
2. Use images to enhance your content.
A recent study by MarketingSherpa found that recipients read more of an email's text if it contains graphics near the top. (Incidentally, if you don't know the 'Sherpa, it's a fabulous resource, and we highly recommend subscribing to their EmailSherpa newsletter.) If you're using custom brand stationery and a stylish brand masthead, you've already got a leg up in this category. When adding other graphics, remember that bigger isn't always better. Instead, use images that work proportionally with your overall layout and enhance your content instead of creating visual clutter.
3. Use simple, bold headlines to make your point.
An appealing campaign also makes its appeal to readers early. Too many otherwise nice-looking campaigns bury the lead, to borrow a bit of newspaper terminology. Stylish, bold headlines can grab your readers' attention, help make your point, and add separation and structure to text-heavy campaigns like, er, this one. What can we say, dear people - we love words like we love a good bread pudding or red velvet cake. Or Dolph Lundgren.
4. Keep your content from being a chore.
How much content you include in a campaign depends in large part on what you have to say and how much your audience needs to see. But in general, remember that you have just a few seconds to convince a reader to, well, read. By presenting them with a newsletter that goes on for days, you're risking coming out on the wrong side of readers' mental math when they calculate how long it will take to get through it. Rather than getting them now, you may be relegated to the dreaded "Library" or "Read Later" folders. You've already dropped this Ask Emma in there, haven't you. It's okay, really. We can handle it.
5. Make sure your subject line is beautiful, too.
Don't forget that the most important part of your email may just be the five to ten words that introduce it. After all, the relative appeal of your subject line can mean the difference between someone moving on or stopping to look, read, and respond. Experiment with different phrasing to see what works best for your audience, and read our previous Ask Emma on that very subject.
And remember that once you've created your html masterpiece, you'll want to spend a little time prettying up your text version, too. That's the version that automatically gets delivered to anyone who can't (or prefers not to) receive html. For more on prettying up your plain-text, go here.
-------------------------------------------------
Hope these ideas spark a few of your own, and if you've got your own thoughts on the topic, by all means send 'em our way.
Cheers,
Emma
*Oh, and remember to try the new editor currently in preview release. For details, go here.