What candidates are on your From Name list?
April 25th, 2008 by Jim Hitch
Back in August, I spent a quick thirty minutes surrendering my email address to a handful of presidential hopefuls. I wasn’t picking sides, mind you - just hoping to learn something about email’s place in our political process.
Today’s observation happens to focus on Barack Obama’s email strategy with From Names. Over the last eight months, his emails have appeared in my inbox with several different names in the From Line. Here are seven unique ones worth mentioning and some quick notes on why Obama’s marketing team chose to use ‘em instead of the standard ‘Barack Obama.’
Sen. Ted Kennedy - An endorsement from a member of one of the most prominent political families of all time.
Michelle Obama - A personal message from a family member.
John Kerry - An endorsement from a Senator and well known presidential candidate of recent years.
Jennifer Buck Wallace, Tennessee State Coordinator - A quick primer on early voting in *my* state.
Bob Tuke - A locally known name for folks in Tennessee (Former Chairman of my state’s Democratic Party) with a message that encouraged voting in the Tennessee primary.
David Plouffe, Campaign Manager - An insider’s message about the campaign.
Chelsea Kammerer, Ohio Field Director - A message about Obama’s status in a key primary state.
Even though many of these names are brands in their own right, there may be an application for your own From Name strategy. Take a few minutes to make sure yours is making the strongest connection possible with your audience. Would changing the From Name better suit the message or grab the attention of the particular audience you’re aiming to reach? For example, your emails to stockholders might come from the CEO while your newsletter sticks with the standard company name in the From line.
Of course, on the other hand, there’s a real benefit to keeping a consistent From Name,* and it’s possible that some readers overlooked emails from the Obama campaign because they lacked instant name recognition. Why not divide up your audience and do a little experimenting? Put your trusty default to the challenge by mixing it up. If you do, please let us know how it goes…
*In case you’re curious, the *From Email* was pretty consistent throughout the eight months. A few messages were from state-specific email addresses like tennessee@barackobama.com, for example. Our recommendation for you, though, is to stick with one address, since your audience may already have it stored in their address books.
April 25th, 2008 at 4:44 pm
[…] folks from the email marketing firm Emma discuss briefly the email campaign of Barack Obama in Tennessee — specifically the myriad of names appearing […]
April 27th, 2008 at 10:21 pm
Great find folks. I had opted in to ALL of the campaigns from the different candidates looking at how each of them used email. Some good, some bad. But this caught my eye as well. It was a little odd actually that they sent out email from so many other FROM names. I was thrown off at the first few with Obama, but eventually came to expect it. I also noticed the Clinton campaign doing it from time to time.
What really stands out besides the FROM names is the frequency. No other campaign out there is using email like the Obama campaign. They are hammering emails without a frequency in mind (IMHO) but in a relevancy and speed method. Getting the breaking campaign news to us often times much faster than that of the traditional news. Other campaigns are so slow in getting emails out that by the time I get them, IF I get them, at all, it is old news and they have already been trumped. Kudos to his campaign team for really nailing it.
I can tell you that I had no pre-determined idea of who I was voting for, but the way in which this campaign is getting me the information I need first makes an impression. What I am excited to see is if he is elected will he continues to use email outreach as president? That would be amazing, timely, personalized and really make an impact in my mind.
April 28th, 2008 at 5:19 pm
Great point about the frequency, Dylan. And I’ll second your hope that someone in the nation’s highest office adopts email as a regular communication channel.