Daylight Savings Time gets me *every* year. Seriously. I go from having evenings filled with activities, to feeling like I should be in bed by 8:15 pm. But the cool thing about this year of early evenings is it’s given me more time to delve into the bounty of holiday emails starting to roll in.
So, in the spirit of giving, I thought I’d share a couple points that have stood out in my season-laden inbox.
* Make it easy to forward. Whether it’s to pass on an invitation or drop a subtle gift hint, make sure subscribers have an easy option to move the information along.
* Keep the holiday related information at the top. You’ve heard us preach about the ‘above the fold’ importance before, but it bears repeating. Turn the top 1/3 of your email into a virtual hub of reader engagement. Which…I’m not so sure is a real thing. But you understand, right?
* Get personal. People have fairly full inboxes in general. When the holiday season hits, they get even fuller. So take a moment and find three ways to get a little more intimate with your readers. I know I’ve been more apt to click through emails that are tailored for, well, me.
* Balance those images. I’ve received more emails with one large image this month than I have any other month. While I know rich images are tempting, be careful. Find a nice balance of images and text, and be sure to make the most of your alt tags.
* Be thankful. Let your readers know they’re important to you. Whether it be a white paper, discount, or even a separate campaign, don’t miss the opportunity to let your subscribers know what they’ve done to help you out over the past year.
So, happy holiday season, Emma blog readers. I hope you’ve latched onto a few ideas that will take your communication efforts to infinity. And beyond. Which is not a hint that I want anything Toy Story related this year. Or is it?
Part five in a multi-part series on alt tags (read parts one, two and three and four)
I kind of thought four posts on alt tags was approaching overkill, but when this email came in, I knew number five needed to happen. I realized that sometimes the images aren’t just part of the message, they are the message. Did you just breathe a sigh of relief? If so, this post is for you.
For NerdyShirts, no branding, styling or calling to action in the alt tag would quite do the trick. People only buy t-shirts after they’ve seen them (of course!), so they’ve dedicated the alt tag to encouraging just that – ‘Enable Images to View Pictures!’, it says.
I think they could take it to the next level, too. Something like, ‘NerdyShirts is having a sale! Enable images to see the featured t-shirts.’ Take a look at the before and after screenshots….


Part four of a five part series on alt tags (read parts one, two and three)
For those who cringe at drab, electric blue alt tags, this post is for you. The alt tag doesn’t have to interrupt the brand experience you’ve worked so hard to create. In fact, with some html knowledge, your backup plan can actually reinforce it – color scheme, font and all.
Take a look at this example from the March of Dimes. The header space is shared between the March of Dimes and Shutterfly, and each logo has an alt tag that is styled – the font face, the color and the size. All done to match the feel of the email once the images load. If you haven’t turned images off in your inbox lately, give it a try for a few days and I think you’ll share my appreciation. This email stands out in a big way because it doesn’t have that ‘I’m looking at code under the hood until I click to view images’ feel. Know what I mean?


PS If you’re uploading your own html and want to tweak your own alt tags, drop me an email. I have a screenshot of the code behind the March of Dimes email you can use as a guide.
Part three of a five part series on alt tags (read parts one and two)
In part two, I pointed out that the alt tag is a great place to brand your message. It communicates who you are and connects with the recipient, even without the help of images or your logo.
Levi’s has taken the next step and added the offer* to their alt tag. It’s a link, too, so the image loading is really just icing on the cake for them. The message comes through, regardless. Nice work, Levi’s.
How about your own campaigns? Has the alt tag topic made it to your marketing meetings? Did you make a change that made a difference in your response numbers?

*I also like how they’ve added the offer in text above the email. Even Outlook’s unique image blocking message can’t slow this email down!
It’s an honor to receive a new email address, isn’t it? Each new address represents someone who knows and trusts you, and wants to stay in touch. In light of that, we can all take a cue from the PETCO marketing team and offer something unique to our email subscribers to say thanks. For them, it’s 15% off with no minimum order. What would make your audience feel appreciated?
I’m curious, have you ever sent out an email-only offer? What was it? Did you get good results?

Emma is a member of the Email Sender & Provider Coalition and the Messaging Anti-Abuse Working Group.
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