Thinking about one of our recent posts, Smarter email marketing in a recession, it’s a good time to consider how you can get even more personal and timely with your email communication. And what better way to do this than to give your contacts the option of what content they receive and how frequently they receive it.

Take The Onion, for example. Not only do they allow folks to sign up for their emails, but they’re giving them the option of how frequently they’d like to receive emails and in what format: text, video or both. By allowing new subscribers to choose what they receive and when they receive it, The Onion ensures that their messages are exactly what subscribers have asked for.
Now it’s time for you to think about what content you’re sending and its frequency. Try asking if folks signing up would like to receive emails weekly, monthly or quarterly. And ask what type of information they would like to learn more about. Is it your monthly sale items, seasonal promotions or a weekly update from the company sports team (Go Cougars!)?
You can even add surveys into your mix to gauge your current subscribers’ preferences about your emails. By allowing the recipient to choose, you will soon be reaching them on the most personal level: their own terms.
Emma is a member of the Email Sender & Provider Coalition and the Messaging Anti-Abuse Working Group.
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